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Best for insurance claim work

Coastal Roofing Professionals, Inc.

Niceville firm founded in 2019 by Panhandle roofing veteran Greg Jolly. Specializes in insurance claim navigation, holds an Owens Corning Preferred cert, and draws steady five-star reviews for guiding homeowners through storm-damage paperwork.

7yrs
In business
1
Office location
A+
BBB rating
131
Total reviews
1
Mfr. certifications

About Coastal Roofing Professionals, Inc.

Greg Jolly spent more than two decades working for other Florida Panhandle roofing companies before founding Coastal Roofing Professionals in 2019. That background shapes the company's focus in a direct way: Jolly built the business around insurance claim work, which in a Gulf Coast market subject to named storms and hurricane-season disruption is less a niche than a daily operating reality. Niceville is the base, but the Florida Certified Roofing Contractor license lets the crew work anywhere in the state without the jurisdictional limits that restrict a lot of local operators.

The insurance claim specialty is worth understanding before you call. In the weeks after a major storm, most homeowners are navigating adjuster visits, documentation requirements, and back-and-forth on what the policy will actually cover. Coastal's pitch is that they help clients work through that process rather than showing up once the paperwork is settled. In a market where temporary repairs and displaced households are routine after hurricane season, that kind of hand-holding tends to matter as much as the roofing work itself.

On the credentials side, Coastal holds an Owens Corning Preferred certification, which opens a manufacturer-backed warranty path for qualifying installations. It's the standard tier in the Owens Corning program, not the top-tier Platinum Preferred designation, but it still gives a homeowner a manufacturer in the chain when something goes wrong after the crew leaves. The BBB file has been open since late 2019 and carries an A+ rating; the firm isn't BBB-accredited, but the rating itself is clean. Coastal is also an active Niceville Chamber of Commerce member with a Nextdoor presence in local neighborhoods, which makes informal vetting reasonably easy before picking up the phone.

When you call, ask for Greg directly and tell him upfront whether you're filing an insurance claim or paying out of pocket. The answer changes how the process starts, and Coastal's entire operating model is built around the insurance path, so knowing which lane you're in from the first conversation will save time on both sides.

What we checked

  • Confirmed

    Online reputation

    131 Google reviews averaging 5.0★, no BBB complaints in the past 3 years (BBB grade A+). Steady review cadence.

  • Confirmed

    Tenure in market

    7 years in business.

  • We haven’t completed an owner phone call yet, so that dimension isn’t on the record. We’ll update this page when it is.

Manufacturer certifications

Manufacturer-tier programs run their own audits — they’re a real signal, not just a logo on a truck.

  • Owens Corning certified

Services & project types

Services

Owens Corning certified

Project types

insurance claim handling, full replacements

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