Skip to content
The Roofing Ledger

Best family operator covering the Mena area

Hostetler Roofing

Family-owned Arkansas operator with 43 years at the same Nashville address, covering Mena and Polk County from Howard County.

Featured in Best Roofing Contractors in Polk County, Arkansas.

Feature

About Hostetler Roofing

Hostetler Roofing has operated from 7347 US Highway 278 in Nashville, Arkansas, since 1983. Forty-three years at the same address makes Hostetler one of the longest-tenured roofing operations covering Polk County, and the company's documented service area lists Mena alongside the rest of its ARKLATEX footprint. Merle Kropf is Owner. His son Trevor Kropf runs day-to-day operations as General Manager.

The credentialing is the headline. Hostetler is factory-certified with IB Roof Systems on the commercial PVC side, an Approved ALDO Applicator carrying the Premier ALDO Roof Coating Contractor designation, and a Reed's Metals partner on the metal side. The team is licensed in both Arkansas and Oklahoma and has been BBB A+ accredited since December 2009. The crew working under Trevor includes Zac Miller as Commercial Roof Specialist and residential specialists Alex Valladares and Joel Betancort.

The review numbers reflect the volume of work: 4.9 stars across 326 Google reviews, an unusually high count for a Polk County–area operator, consistent across the recent record. Anne Nichols's review describes choosing Hostetler "through reviews and years of experience," with Joel Betancort handling the inspection. Jim Lucas's metal-roof replacement review credits the crew with being "professional, on time and communicative" and walking him through expected substructure issues. Deborah W. cited a tornado- and tree-damaged roof "reasonably priced" and well repaired.

For homeowners weighing options, Hostetler offers free inspections and financing through Hearth, with prequalification that doesn't impact credit score. The kind of multi-decade, cross-border footprint that means a warranty is going to be honored ten years from now.

The verification record

What we screened, what we found

Request a free quote →

Research in progress. We’ve compiled what’s on the public record; the rest we’ll be confirming with the company directly. The final The Roofing Ledger grade is assigned once every line is verified.

Reviews at a glance

Google

4.9

326 reviews

What we checked

  • Licensed by the state.Active state license #AR-0340400322, verified directly with the issuing board.
  • Insurance verification in progress.$1.0M general liability minimum required by our framework. Calling the carrier's agent now to confirm.
  • Workers' comp verification in progress.Workers' comp carrier confirmation in progress.
  • Clean public records.No serious court judgments or unresolved mechanics liens against the company or its principals.
  • Real local office.Office at 7347 US Highway 278, Nashville, AR 71852 (Howard County, ~37 miles from Mena). Verified address.
Methodology scoring · 2 verified
  • Local-presence depth.Headquartered in an adjacent county with documented, ongoing service in this market. Legitimate operator with local roots, but materials are not pre-staged locally and response times are materially longer than in-market presence.
  • Top-tier manufacturer certifications.Certified at the top tier with IB Roof Systems Factory-Certified, ALDO Coatings Premier ALDO Roof Coating Contractor, Reed's Metals Authorized Contractor — meaning the manufacturer audited their installs and stands behind their warranty.

Things to know

  • Years in business: 43 years
  • Public complaint records: No BBB complaints on file in the past 3 years. We use BBB as a public-records source for complaint history. We do not weight BBB accreditation status — it’s partly pay-to-play and is not a quality signal.
  • Crews: in-house W-2 employees.
← Back to Polk County contractors