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The Roofing Ledger

Best for CertainTeed SELECT shingle warranties

Final Touch Roofing

Founded by Doug & Tiffany Hayes in 2000 (26 years), at 457 W Grand Ave, Hot Springs National Park, AR 71901. Doug Hayes (GM), Blake Lester (Sales Manager), Candice VanDee (Office Manager). BBB-accredited since 4/16/2009 with an A+ rating; 4.8-star average across 65 Birdeye reviews. Holds CertainTeed SELECT ShingleMaster — a top-tier shingle-installer credential — plus GAF Certified Green Roofer and Gerard Stone-Coated Steel certification on the metal side. Member of the Greater Hot Springs Chamber of Commerce. 24/7 emergency services and 5-year labor warranty.

Featured in Best Roofing Contractors in Garland County, Arkansas.

The verification record

What we screened, what we found

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Research in progress. We’ve compiled what’s on the public record; the rest we’ll be confirming with the company directly. The final The Roofing Ledger grade is assigned once every line is verified.

What we checked

  • License verification in progress.Active state license verification in progress with the issuing board. We'll publish the license number once confirmed.
  • Insurance verification in progress.$1.0M general liability minimum required by our framework. Calling the carrier's agent now to confirm.
  • Workers' comp verification in progress.Workers' comp carrier confirmation in progress.
  • Clean public records.No serious court judgments or unresolved mechanics liens against the company or its principals.
  • Real local office.Office at 457 W. Grand Ave, Hot Springs, AR (Garland County). Verified address.
Methodology scoring · 3 verified
  • Local-presence depth.Corporate headquarters located in the market. Strongest local-presence signal — real estate commitment, employees living locally, materials staged on site.
  • Top-tier manufacturer certifications.Certified at the top tier with GAF Certified Green Roofer, CertainTeed SELECT ShingleMaster Installer, Gerard Stone-Coated Steel Certified — meaning the manufacturer audited their installs and stands behind their warranty.
  • Warranty.5-year workmanship warranty backed by 5-year labor warranty advertised. Full system-warranty terms pending direct verification..

Things to know

  • Years in business: 24 years
  • Public complaint records: No BBB complaints on file in the past 3 years. We use BBB as a public-records source for complaint history. We do not weight BBB accreditation status — it’s partly pay-to-play and is not a quality signal.
  • Crews: in-house W-2 employees.